Privacy Policy Navigation
1. Introduction
Lisbon Media ("we," "our," or "us") is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy describes how we collect, use, process, and disclose your information when you use our website and services.
This policy applies to all personal data we collect through our website, email communications, telephone conversations, and other electronic communications, as well as through any applications, advertising, and marketing services we provide.
Important: By using our website and services, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
We collect various types of information to provide and improve our services to you, including:
Personal Information
Personal information refers to data that can be used to identify you directly or indirectly. We may collect:
- Identity & Contact Data: Name, email address, telephone number, company name, job title
- Business Information: Industry, business size, marketing objectives, budget information
- Communication Data: Content of your communications with us via email, contact forms, or phone
- Account Information: Username, password (encrypted), preferences, and settings if you create an account
Technical & Usage Information
We also collect information that does not directly identify you:
- Technical Data: IP address, browser type and version, device information, operating system, time zone settings
- Usage Data: Information about how you use our website, pages visited, time spent on pages, navigation paths
- Marketing Data: Your preferences in receiving marketing communications, responses to marketing campaigns
Collection Methods
| Method | Description | Examples |
|---|---|---|
| Direct Interactions | When you provide information to us directly | Contact forms, email communications, service inquiries |
| Automated Technologies | Through cookies and similar tracking technologies | Website analytics, session recordings, heat maps |
| Third Parties | From publicly available sources and partners | Business directories, social media platforms, analytics providers |
3. How We Use Your Information
We use the information we collect for various business purposes, including:
| Purpose | Type of Data | Legal Basis |
|---|---|---|
| To provide and deliver our marketing services | Contact, business, account | Contract performance |
| To respond to your inquiries and provide support | Contact, communication | Legitimate interests |
| To personalize your experience and improve our services | Usage, technical, marketing | Legitimate interests |
| To send marketing and promotional communications | Contact, marketing | Consent, legitimate interests |
| To analyze website usage and improve functionality | Technical, usage | Legitimate interests |
| To detect, prevent, and address technical issues | Technical, usage | Legitimate interests |
| To comply with legal obligations | All categories as needed | Legal obligation |
Marketing Communications: We will only send you marketing communications if you have given us your explicit consent to do so or where we have a legitimate interest. You can opt out of receiving these communications at any time by clicking the "unsubscribe" link in any email or contacting us directly at privacy@lisbonmedia.com.
4. Information Sharing & Disclosure
We may share your information in the following circumstances:
With Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These include:
- Website hosting and maintenance providers
- Email marketing and communication platforms
- Analytics and data analysis services
- Customer relationship management (CRM) systems
- Project management and collaboration tools
For Legal Compliance & Protection
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose information to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
Business Transfers
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of that transaction.
With Your Consent
We may share your information for any other purpose disclosed by us when you provide the information or with your consent.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
Our security measures include:
- Encryption of data in transit using SSL/TLS protocols
- Secure storage of data with access controls and encryption at rest
- Regular security assessments and vulnerability testing
- Employee training on data protection and security best practices
- Incident response and breach notification procedures
While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and any applicable regulator when we are legally required to do so.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete information.
- Right to Erasure: You have the right to request deletion of your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request restriction of processing of your personal data.
- Right to Object to Processing: You have the right to object to our processing of your personal data.
- Right to Data Portability: You have the right to request transfer of your data to another organization or directly to you.
- Right to Withdraw Consent: Where we rely on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information in the "Contact Us" section. We may need to verify your identity before processing your request. We will respond to your request within 30 days.
Note: These rights are not absolute and may be subject to certain exceptions under applicable data protection laws.
8. Third-Party Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
We consider the following criteria when determining retention periods:
- The length of time we have an ongoing relationship with you
- Whether there is a legal obligation to which we are subject
- Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)
When we no longer need to process your personal information, we will either delete or anonymize it, or if this is not possible, securely store your personal information and isolate it from any further processing until deletion is possible.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
11. Policy Changes
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Notification: For material changes to this Privacy Policy, we may notify you either through the email address you have provided us or by placing a prominent notice on our website.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Lisbon Media - Privacy Office
Address: Sepapaja tn 6, Tallinn 15551, Estonia
Contact Person: Roman Bervitz
Phone: +372 697 6597
Email: privacy@lisbonmedia.com
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (EET)
We will respond to your inquiry as soon as possible and within the timeframes required by applicable privacy laws.